We offer different rates of delivery based on what you order, how much your order costs and where you are delivering to. Check out our simple chart below to see which postage band applies to your order. And don't worry, our system automatically chooses the cheapest postage available for your order.
Please note your final shipping charges cannot be calculated (or shown in your basket) until you have registered and logged in, because only then do we know where your order is going to be sent to. Until then you can view a summary of our rates below.
Delivery & Construction
Unless specified on the product page, all of our furniture and structures come unassembled and in their transport packaging. Items will be delivery to the front door or nearest kerbside depending on the size of item and courier used.
Couriers & Tracking
In order to provide the best service across the UK & Worldwide for our varied mix of products and sizes, we use a variety of different couriers. We currently use
- Amazon Shipping
- Hermes
- DPD
- DHL
- Yodel
- XDP Logistics
- Translink Express
England and Wales Delivery
This is our standard delivery service, and can take between 5-7 working days. (This service is available to England and Wales only)
| Cart Contents | Order < £70 | Order £70+ |
|---|---|---|
|
Small Items Lightweight items and accessories. |
£4.99 | Free |
|
Standard Items Everything from hoses and cushions to artifical flowers and fragile items. |
£5.99 | Free |
| Cart Contents | Order < £400 | Order £400+ |
|---|---|---|
|
Oversize Items This includes large garden furniture, arches, and long stakes out of normal size |
£8.99 | Free |
|
Pallet Items This includes large garden furniture, arbours and sets on a pallet |
£24.95 | Free |
Express Delivery (England and Wales)
Available in England, Wales. Express orders are typically dispatched on the same day (if ordered before our cut off time of 3pm) on an overnight delivery. Your delivery date will be shown during the checkout.
Excludes bank holidays
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard Orders | £11.99 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | Under £400 - £49.99 Over £400 - £19.99 |
| Oversize orders (eg. Out of Gauge Products) | £19.99 |
Saturday Delivery
Our saturday delivery service is only available in England & Wales. We can also only offer weekend delivery for orders delivered by courier. For large orders and those delivered by pallet we offer weekend deliveries by quotation only.
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard orders under £50.00 | £9.95 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | £79.99 |
| Oversize orders (eg. Out of Gauge Products) | Unavailable |
Scotland
Available for locations in Scotland, excluding highlands and offshore islands.
| Cart Contents | Order < £70 | Order £70+ |
|---|---|---|
|
Small Items Lightweight items and accessories. |
£4.99 | Free |
|
Standard Items Everything from hoses and cushions to artifical flowers and fragile items. |
£5.99 | Free |
| Cart Contents | Cost |
|---|---|
|
Pallet Items This includes large garden furniture, arbours and sets on a pallet |
£35.00 |
|
Oversize Items This includes large garden furniture, arches, and long stakes out of normal size |
£19.99 |
Scottish Highlands
Available for locations in the Scottish highlands and offshore islands.
The rates below will be charged when you check out, unfortunately due to the nature of our products, certain surcharges may be due on some products in relation to their size, weight and location being shipped to. If there are any further charges due, you will be contacted before shipping.
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard Orders | £9.95 |
| Oversize orders (eg. Out of Gauge Products) | £59.99 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | £79.99 |
Northern Ireland and Isle of Wight
Available for locations in Northern Ireland and Isle of Wight
The rates below will be charged when you check out, unfortunately due to the nature of our products, certain surcharges may be due on some products in relation to their size, weight and location being shipped to. If there are any further charges due, you will be contacted before shipping.
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard Orders | £14.99 |
| Oversize orders (eg. Out of Gauge Products) | £59.99 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | £79.99 |
Internationals
Available for all countries listed below on our Small & Standard Items. Pallet & Overseas items are only sent by quotation only. We can delivery to countries other that those listed below if you get in touch first.
| Country | Delivery Charge |
|---|---|
| Republic of Ireland | £11.99 (per £100 basket value) |
| Germany | £11.99 (per £100 basket value) |
| France | £11.99 (per £100 basket value) |
| Netherlands | £11.99 (per £100 basket value) |
| Belgium | £11.99 (per £100 basket value) |
| Sweden | £14.99 (per £100 basket value) |
Click & Collect
Orders can be collected for free from our North Leicester Distribution Centre.
If you would like to Click & Collect your order just place you order online and select collection when you are checking out.
Accepting your order
Your order may be sent by a variety of couriers depending on the size and value of the orders. Most parcel couriers nowadays offer a contactless delivery service where they will provide images as a proof of delivery or leave in a safe space meaning you will not have to sign for the delivery.
In the case of larger oversized or pallet sized items your order will be sent by a specialist courier who will require someone to be present at the time of the delivery and a signatur for the goods. Make sure you inspect the goods on arrival and only sign for the order if they are in good condition. Failure to check over the order and report a damage on arrival may void the chances of us being able to report a damage to the courier. If you do have issues reporting a problem at the time of delivery then please make us aware withing 24 hours so we can follow up with the carrier.
