We offer different rates of delivery based on what you order, how much your order costs and where you are delivering to. Check out our simple chart below to see which postage band applies to your order. And don't worry, our system automatically chooses the cheapest postage available for your order.
Please note your final shipping charges cannot be calculated (or shown in your basket) until you have registered and logged in, because only then do we know where your order is going to be sent to. Until then you can view a summary of our rates below.
Delivery & Construction
Unless specified on the product page, all of our furniture and structures come unassembled and in their transport packaging. Items will be delivery to the front door or nearest kerbside depending on the size of item and courier used.
Couriers & Tracking
In order to provide the best service across the UK & Worldwide for our varied mix of products and sizes, we use a variety of different couriers. We currently use
- Amazon Shipping
- Hermes
- DPD
- DHL
- Yodel
- Tuffnells
- Translink Express
England and Wales Delivery
This is our standard delivery service, and can take between 2-5 working days. (This service is available to England and Wales only)
| Cart Contents | Order < £70 | Order £70+ |
|---|---|---|
|
Small Items Lightweight items and accessories. |
£4.99 | Free |
|
Standard Items Everything from hoses and cushions to artifical flowers and fragile items. |
£5.99 | Free |
| Cart Contents | Order < £500 | Order £500+ |
|---|---|---|
|
Oversize Items This includes large garden furniture, arches, and long stakes out of normal size |
£8.99 | Free |
|
Pallet Items This includes large garden furniture, arbours and sets on a pallet |
£8.99 | Free |
Express Delivery (England and Wales)
Available in England, Wales. Express orders are typically dispatched on the same day (if ordered before our cut off time of 3pm) on an overnight delivery. Your delivery date will be shown during the checkout.
Excludes bank holidays
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard Orders | £9.95 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | £12.95 |
| Oversize orders (eg. Out of Gauge Products) | Unavailable |
Saturday Delivery
Our saturday delivery service is only available in England & Wales. We can also only offer weekend delivery for orders delivered by courier. For large orders and those delivered by pallet we offer weekend deliveries by quotation only.
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard orders under £50.00 | £9.95 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | £40.00 |
| Oversize orders (eg. Out of Gauge Products) | Unavailable |
Scotland
Available for locations in Scotland, excluding highlands and offshore islands.
| Cart Contents | Order < £70 | Order £70+ |
|---|---|---|
|
Small Items Lightweight items and accessories. |
£4.99 | Free |
|
Standard Items Everything from hoses and cushions to artifical flowers and fragile items. |
£5.99 | Free |
| Cart Contents | Cost |
|---|---|
|
Pallet Items This includes large garden furniture, arbours and sets on a pallet |
£14.99 |
|
Oversize Items This includes large garden furniture, arches, and long stakes out of normal size |
£19.99 |
Scottish Highlands
Available for locations in the Scottish highlands and offshore islands.
The rates below will be charged when you check out, unfortunately due to the nature of our products, certain surcharges may be due on some products in relation to their size, weight and location being shipped to. If there are any further charges due, you will be contacted before shipping.
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard Orders | £9.95 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | £40.00 |
| Oversize orders (eg. Out of Gauge Products) | £40.00 |
Northern Ireland and Isle of Wight
Available for locations in Northern Ireland and Isle of Wight
The rates below will be charged when you check out, unfortunately due to the nature of our products, certain surcharges may be due on some products in relation to their size, weight and location being shipped to. If there are any further charges due, you will be contacted before shipping.
| Type of Goods / Order Value | Delivery Charge |
|---|---|
| Small & Standard Orders | £14.99 |
| Pallet orders (eg. Arbours and Large Furniture Sets) | £40.00 |
| Oversize orders (eg. Out of Gauge Products) | £40.00 |
Internationals
Available for all countries listed below on our Small & Standard Items. Pallet & Overseas items are only sent by quotation only. We can delivery to countries other that those listed below if you get in touch first.
| Country | Delivery Charge |
|---|---|
| Republic of Ireland | £11.99 (per £100 basket value) |
| Germany | £11.99 (per £100 basket value) |
| France | £11.99 (per £100 basket value) |
| Netherlands | £11.99 (per £100 basket value) |
| Belgium | £11.99 (per £100 basket value) |
| Sweden | £14.99 (per £100 basket value) |
Click & Collect
Orders can be collected free of charge from our North Leicester Distribution Centre or Click & Collect Partners.
If you would like to Click & Collect your order just place you order online and select collection from the relevant location when you are checking out.
We visit our Click & Collect partners once a week on the day shown at each location, so may have to wait up until a week for your order to reach its collection point. You need to place your order before 3pm on the Last Order Day in order for it to be picked, packed and delivery to the branch for the relevant delivery day
| Location | Last Order Day | Delivery Day | Address | Opening Times |
|---|---|---|---|---|
| Birmingham | Monday | Wednesday | Units 20-21 Gravelly Industrial Park Birmingham West Midlands, B24 8HZ |
Mon-Fri 5am-3pm Sat 5am-12 |
| Bournemouth | Wednesday | Friday | Unit 12, Avon Trading Park, Reid Street Christchurch Bournemouth Dorset, BH23 2BT |
Mon-Sat 8am-4pm |
| Bristol | Wednesday | Friday | Chapel Street St. Philips Marsh Bristol, BS2 0UH |
Mon-Fri 5.30am-4pm Sat 5.30am-12 Sun 10am-3pm |
| Cardiff | Thursday | Monday | Bessemer Road Cardiff Cardiff CF11 8BA |
Mon-Fri 6am-4pm Sat 6am-10am Sun 10am-2pm |
| Glasgow | Thursday | Monday | 16 Siemens Place Blochairn Industrial Estate Glasgow G21 2BN |
Mon-Fri 5am-1pm Sat 6am-12noon Sun 9am-3pm |
| Hayes | Friday | Tuesday | Unit 2, Clayton Road Alpha Estate Hayes, Middlesex UB3 1BB |
Mon-Fri 9am-5pm Sat 9am-1pm Sun 9am-4pm |
| Lavenders of London | Friday | Tuesday | Unit 12, The Metro Centre St John's Rd Isleworth TW7 6NJ |
Mon-Fri 8am-4.30pm Sat 8am-1pm Sun 10am-3pm |
| Leicester | Monday | Wednesday | 90 Commercial Square Freemans Common Leicester, LE2 7SR |
Mon-Fri 6am-4pm Sat 6am-2pm Sun 10am-2pm |
| Liverpool | Friday | Tuesday | 25 Electric Avenue Liverpool Food Hub Liverpool Merseyside, L11 0EN |
Mon-Fri 5am-1pm |
| Lordswood | Tuesday | Thursday | Regent Business Centre Revenge Road Lordswood Kent, ME5 8UD |
Mon-Fri 8am-4.30pm Sat 8am-1pm Sun 10am-3pm |
| Norwich | Wednesday | Friday | 7 Frensham Road Sweet Briar Industrial Estate Norwich, NR3 2BT |
Mon-Fri 9am-5pm Sat 9am-13pm Sun 10am-2pm |
| Nottingham | Tuesday | Thursday | Victoria Parkway Netherfield Nottingham, NG4 2PA |
Mon-Fri 9am-5pm Sat&Sun 10am-4pm |
| Rothley, Leicestershire | Every Day | Every Day | UK Shopping Mall Loughborough Road Rothley, LE7 7NL |
Mon-Fri 9am-5pm |
| Sheffield | Tuesday | Thursday | South Yorks Produce Centre Parkway Drive Sheffield, S9 4WN |
Mon-Fri 5am-3pm Sat 5am-12:30pm Sun 10am-2pm |
| Waltham Cross | Tuesday | Thursday | Eleanor Trade Centre Trust Road Waltham Cross Hertfordshire, EN8 7HF |
Mon-Fri 7am-5pm Sat 8am-2pm Sun 10am-3pm |
Signing for your order
All deliveries will require a signature. You should check that you have received the correct number of parcels before signing for the order.
If you are missing parcels only sign for the ones that you have received. If the boxes appear damaged in anyway you should sign for them as damaged or refuse them.
